Contact Form

Expect a response time proportional to the complexity of your question.

During busy seasons or periods of high workload, we occasionally become overwhelmed with emails. As a result, some messages may be unintentionally overlooked. If you haven’t received a response and still need assistance, please don’t hesitate to follow up.

Why We No Longer List a Phone Number

After tracking our phone usage, we discovered that nearly 65% of calls did not lead to business, were unrelated to supporting past sales or projects, were inquiries about jet ski rentals or what's the best jet ski to buy, or were scam calls.

We have been committed to supporting riders in the industry at a grassroots level since 1985. However, whether due to a few individuals taking advantage of our time or the increase in scam calls, the situation has changed, and it is no longer feasible to prioritize answering the phone. While we understand that some customers may prefer to call, we believe it is more important to dedicate our time to completing existing projects efficiently and to the highest standard.

If we determine that a phone call is the best way to address your inquiry, we can schedule one. However, please send us a detailed email outlining your questions or issues first. This will allow us to better prepare for our conversation and make the most of our time on the phone.

We are a small business of less than 3 full-timee. apologize for any inconvenience this may cause and appreciate your understanding as we navigate the necessary changes to provide the best Jetworks experience possible.

Please be as detailed as possible!

Order Number? Stock? If not, what has done to it? Did you just acquire it? Did it ever run good in the water under your ownership? What are your goals? Riding style? Are you local and looking for repair, restoration, or installation?

Year, Make, and Model

We do not work or support on the following models: All Honda, All Polaris, Any Sea-Doo RFi or Di, Yamaha MR-1 Engines.

We do not work on Jet Boats, but we do often carry parts that fit the ones that use the PWC engines (Such as the Yamaha, or Rotax Powered Sea-Doo & Scarab)